Safety Standards & Insurance
HomeSafety Standards
San Antonio, TX

Safety Standards & Insurance

Our protocols, insurance coverage, and commitment to protecting your home and your indoor air quality. Licensed, insured, and inspection-first — every job, every time.

🛡️ Licensed & Insured in Texas⭐ 5 Stars · 200+ Google Reviews✅ BBB Accredited

Our Commitment to Safety

Your Home Deserves More Than a "Good Enough" Clean

Air duct cleaning is not just about dust — it's about the air your family breathes every day. That's why we hold ourselves to safety standards that go beyond the minimum. From our inspection-first approach to our EPA-registered sanitizers and fully insured technicians, every decision we make is guided by one question: does this make your home safer?

We serve homes across San Antonio and a 60-mile radius — from Stone Oak to Alamo Ranch, Helotes to New Braunfels. Whether you have young children, allergy sufferers, elderly family members, or pets, our protocols are designed to protect every occupant. Here's exactly how we do it.

Our Cleaning Protocols

Every step of our process is designed to protect your home, your air quality, and your peace of mind.

Certified Technician Protocols

Every technician follows NADCA-aligned source-removal procedures. We contain the work area, seal off registers, and use negative-pressure HEPA collection so displaced dust stays in our vacuum — not your living space.

Pre-Service Inspection & Written Scope

Before any work begins, we inspect your entire duct system and provide a written scope of work. You approve exactly what will be cleaned and what it costs — no surprises, no upselling.

EPA-Registered Sanitizers Only

When sanitizing is needed, we use only EPA-registered products labeled for use in HVAC systems. Treatments are applied at label rates, and we provide the product name and SDS on request.

Containment & Air-Quality Protection

We use drop cloths, shoe covers, and sealed access points to protect your home. All openings are re-sealed with approved closure plates after cleaning — no temporary caps left behind.

Honest "Do No Harm" Standard

If we inspect your system and determine cleaning is not needed, we tell you. We will not create work that doesn't benefit your indoor air quality. Our reputation depends on trust, not unnecessary service.

Safe for Families, Pets & Sensitive Occupants

Our process is designed for homes with children, pets, allergy sufferers, and elderly occupants. No harsh chemical fogging, no ozone generators used in occupied spaces, and full ventilation before we leave.

Insurance & Coverage

Fully Insured, Background-Checked, and Proud of It

Too many air duct companies operate with uninsured 1099 contractors and no workers' comp. We don't. Every technician who enters your home is a W-2 employee, background-checked, drug-tested, and fully covered by our insurance policies. You can request a certificate of insurance at any time — no questions asked.

  • General liability insurance — covers property damage and bodily injury on every job
  • Workers' compensation — our technicians are fully covered, not 1099 contractors
  • Automotive liability — our service vehicles are commercially insured
  • Certificate of insurance available to any customer or commercial property manager on request
  • Background-checked, drug-tested, and uniformed technicians in your home

Request a Certificate of Insurance

Commercial property managers, HOAs, and business owners — we'll provide a COI before any work begins. Residential customers are welcome to request one too.

Call (210) 934-8835

Licensed & Insured in Texas · BBB A+ Accredited

Our Commitments to You

Four promises we make on every job — and back with our workmanship warranty.

Inspection-First Approach

We document conditions with photos before and after. You see what we found and what we removed.

Written Estimates

Flat-rate pricing in writing before work starts. No hourly charges, no hidden fees, no bait-and-switch.

Respect for Your Home

Shoe covers, drop cloths, and clean-as-we-go. We treat every home like it's our own.

Workmanship Warranty

We stand behind our work. If you're not satisfied with the result, we'll make it right.

Safety & Insurance FAQ

Are your technicians licensed and insured?+
Yes. Professional Air Duct is fully licensed and insured in Texas. Every technician is a W-2 employee (not a 1099 contractor), background-checked, and covered by workers' compensation and general liability insurance. We can provide a certificate of insurance to any customer or commercial property manager on request.
What sanitizers do you use, and are they safe?+
When sanitizing is recommended, we use only EPA-registered products specifically labeled for use in HVAC duct systems. We apply them at the manufacturer's label rate, never use ozone generators in occupied spaces, and fully ventilate the system before we leave. We provide the product name and Safety Data Sheet (SDS) on request.
Do you use ozone or chemical fogging in my home?+
No. We do not use ozone generators in occupied homes — ozone is a lung irritant and the EPA has not approved ozone generators for use in occupied spaces. We also avoid harsh chemical fogging. Our cleaning is primarily mechanical source removal with HEPA-filtered negative-pressure vacuuming, with EPA-registered sanitizers applied only when needed.
How do you protect my home during the cleaning process?+
We use drop cloths at every access point, shoe covers throughout your home, and sealed access plates that are properly closed after cleaning — no temporary caps or tape left behind. Our truck-mounted HEPA vacuum keeps displaced dust and debris in our equipment, not your living space.
What happens if you damage something in my home?+
Our general liability insurance covers property damage on every job. In practice, our containment protocols and clean-as-we-go approach make damage extremely rare. If anything is ever damaged, we document it immediately and make it right — that's our commitment.
Will you tell me if I don't actually need cleaning?+
Yes. Our inspection-first approach means we assess your system before recommending any service. If your ducts are clean and don't need cleaning, we tell you honestly. We will not create unnecessary work — our reputation depends on trust, not upselling.

Schedule a Safe, Inspected Clean

No commitment. We'll inspect first and give you an honest, written estimate before any work begins.

Request a Free Estimate

No commitment. Free honest estimate.

Same-Week Appointments Available

🛡️ Licensed & Insured in Texas⭐ 5 Stars on Google✅ BBB Accredited

Questions About Our Safety Standards?

We're happy to walk you through our protocols, insurance, and product safety — call us anytime.

San Antonio Headquarters

6215 Via La Cantera, San Antonio, TX 78256

Get Directions

Business Hours

Mon–Thu 7am–8:30pm · Fri 7am–5pm · Sun 7am–8:30pm

⚡ Same-Day Emergency Service Available

Service Area

All of San Antonio & 60-mile radius — Stone Oak, Helotes, Boerne, Schertz & more.

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(210) 934-8835 5 ★ · 200+ Google Reviews🛡️ Licensed & Insured · BBB A+ Accredited